Who we are
EDRMS Helpdesk is a Territory Enterprise, established in 2018 in the Northern Territory of Australia to assist organisations across Australia, Papua New Guinea (PNG) and the South Pacific in maximising the value of their investments in IT, particularly in the Information Management Space and Electronic Documents and Records Management Systems.
Wholistic.
That is our goal. We strive to provide our customers with superlative service and solutions that are targetted to fix your pain points and exceed your expectations.
We adopt a Prince 2™ Project Management approach.
While we can certainly help with a wide range of software stacks, we focus on;
Micro Focus Content Manager (TRIM/RM) Micro Focus IDOL Micro Focus Structured Data Manager (SDM) Micro Focus Control Point Microsoft Office 365 .NET Framework
Our Team have experience in assisting organisations across a huge facet of engagements and projects. With significant experience in implementations and upgrades, BAU support, system design and architecture, change management; your new problem will likely be something we have been involved in solving previously.